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Privacy Policy

A legal disclaimer

Last Updated: October 2025

Introduction

Welcome to Kente Radio, a division of Media Gold Multimedia Ltd.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile apps, and other online platforms.

By using our website or listening via our digital channels, you agree to the practices described in this policy.

Privacy Policy - the basics

Information We Collect

We may collect the following types of information:

  • Personal Information:
    When you contact us, subscribe to our newsletter, or advertise with us, we may collect your name, email, phone number, or company details.

  • Technical Data:
    When you visit our website or apps, we automatically collect IP addresses, browser type, device information, and listening statistics (e.g., session time, country location).

  • Cookies:
    We use cookies to enhance user experience and track website performance. You can disable cookies in your browser settings.

How We Use Your Information

We use the information we collect to:

  • Deliver our radio streaming services effectively.

  • Improve user experience and platform performance.

  • Send updates, newsletters, or promotional messages (only with your consent).

  • Provide advertising insights to partners and sponsors.

  • Comply with Ghana’s data protection laws.

What to include in the Privacy Policy

Data Protection and Security

We take your privacy seriously.
All personal data is stored securely and accessed only by authorized staff.
We implement encryption and firewall systems to prevent unauthorized access or misuse of information.

Sharing Your Information

We do not sell or rent user data.
We may share your information only in the following cases:

  • With trusted third-party partners (e.g., streaming or analytics providers) who support our platform operations.

  • If required by law or government authority.

All partners are bound by confidentiality and data protection agreements.

Your Rights

Under the Ghana Data Protection Act (Act 843), you have the right to:

  • Request access to your personal data.

  • Ask for correction or deletion of inaccurate data.

  • Withdraw consent for marketing at any time.

  • File a complaint with the Data Protection Commission of Ghana if you believe your rights are violated.

  • Links to External Websites

  • Our website and apps may contain links to third-party services (e.g., TuneIn, App Store, Play Store).
    We are not responsible for the privacy practices of those websites. Please review their policies separately.

  • 8. Children’s Privacy

  • Kente Radio content is family-friendly but not specifically directed to children under 13.
    We do not knowingly collect information from minors.

  • 9. Updates to This Policy

  • We may occasionally update this Privacy Policy to reflect operational, legal, or regulatory changes.
    The latest version will always be posted on our website with the “Last Updated” date shown above.

  • 10. Contact Us

  • If you have questions or concerns about our Privacy Policy, please contact us:
    📧 kenteradio@gmail.com
    🌐 www.kenteradio.com
    📞 +233 54 9611112/3
    📍 Accra, Ghana

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